Privacy Policy

Effective Date: May 2, 2025

1. Introduction

At A-ONE Electric & Solar Ltd. ("AESL", "we", "us", or "our"), we are committed to protecting your personal information. This Privacy Policy describes the types of information we collect, how we use and protect that information, and your rights in relation to your personal data. Use of our website and services signifies your agreement to this policy.

2. Information We Collect

• Personal Information: Includes name, contact information, physical address, and other identifiable data provided through contact forms, quote requests, or service sign-ups.
• Usage Data: Includes IP address, browser type, pages visited, access times, and referring website addresses.
• Cookies & Tracking: We may use cookies, web beacons, and similar technologies for analytics and to enhance user experience.

3. How We Use Your Information

• To fulfill contractual obligations, such as providing services and customer support.
• To improve website functionality, user experience, and service offerings.
• To send service updates, policy changes, and marketing materials (where consent is granted).
• To prevent fraud, ensure security, and enforce our legal rights.

4. Legal Basis for Processing

We collect and process personal data only where we have a legal basis, including your consent, fulfillment of a contract, legal obligations, or our legitimate business interests that do not override your rights and freedoms.

5. Data Protection Measures

We maintain strict security measures including encryption, access controls, and secure data storage to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.

6. Sharing Your Information

We may share your data with trusted third parties who support our operations (e.g., IT service providers, payment processors) under strict confidentiality agreements. We do not sell or rent personal data. Disclosure may also occur if required by law or to protect our legal rights.

7. International Data Transfers

If your data is transferred outside Nigeria, we ensure appropriate safeguards are in place to protect your privacy in line with applicable data protection laws.

8. Your Rights

You have the right to request access to, correction or deletion of your data, object to processing, and withdraw consent at any time. Requests may be subject to identity verification and legal limitations.

9. Data Retention

We retain personal information only as long as necessary for the purposes set out in this policy or to comply with legal, regulatory, or contractual obligations.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware that data has been collected from a child, we will take immediate steps to delete it.

11. Updates to this Policy

This Privacy Policy may be updated from time to time to reflect changes in law, technology, or business practices. Updates will be published on this page with the updated date.